Our phone is regularly monitored every day from 11-6. If you are calling outside these hours, please leave a voicemail and we will get back to you during our regular business hours.
786 College Street, Toronto, Ontario M6G 1C6
1025 Queen Street East, Toronto, Ontario M4M 1K3
ORDER RELATED QUESTIONS
A full exchange or store credit will gladly be offered on unopened, unused or undamaged products within 14 days of purchase. Goods must be returned in sellable condition, with all original packaging.
We cannot offer exchanges or credit on goods that have been opened or used. However, if you are not satisfied for any reason, please get in touch with us and we will work with you to ensure that you are happy with your Health Hut experience.
Please note that customers will be responsible for shipping costs.
To complete your return or exchange, we require a receipt or proof of purchase.
TORONTO SAME-DAY/NEXT-DAY DELIVERY
Order before noon for same-day delivery, orders placed after noon will arrive next-day. You will receive a delivery notification from Trexity when your order is out for delivery.
Delivery is free on orders over $150, or $12 flat rate.
Qualifying addresses will see this option at checkout.
Shipping orders will be processed in 1-2 businesses day. You will receive a shipping notification along with a tracking number once your order has been shipped.
Orders will be shipped with FedEx, Purolator or Canada Post. Shipping is free in Canada on orders over $150, or $12 flat rate.
*Addresses with PO boxes will be shipped Canada Post, with a $5 additional charge.
TO THE US
Orders will be shipped with FedEx or Purolator. Flat rate shipping to the US is $20. Any extra duties/taxes are the responsibility of the customer
If your order arrives in damaged condition, please contact us at firstname.lastname@example.org with your order number and photos of the damage within two days of receiving the order.
Visit our FAQ page here.