WE WANT YOU TO BE TOTALLY SATISFIED WITH YOUR PURCHASE.
A full exchange or store credit will be gladly offered on unopened, unused or undamaged products within 14 days of purchase. Goods must be returned in sellable condition, with all original packaging.
We cannot offer exchanges or credit on goods that have been opened or used. However, if you are not satisfied for any reason, please contact us and we will work with you to ensure that you are happy with your Health Hut experience.
To complete your return or exchange, we require a receipt or proof of purchase.
EXTENDED HOLIDAY EXCHANGES
Gift with ease. Holiday purchases can be exchanged through January 14th.
SHIPPING/DELIVERY DAMAGES
If for any reason your package arrives damaged, please contact us within two days of receipt.
ONLINE RETURNS
To exchange or return your product for store credit, please drop off your return item to your nearest Health Hut location or mail your product to:
Health Hut Lifestyle, 786 College Street, TORONTO ON M6G 1C6, Canada
You will be responsible for paying for return shipping costs.
Shipping costs are non-refundable.
FINAL SALE ITEMS
Several types of goods are considered final sale and exempt from being returned:
- Fresh flowers
- Gift cards
- Sale items
ORDER CANCELLATIONS
You may cancel your order for any reason for a full refund provided you send us a cancellation request within one hour from the time of purchase.