WE OFFER LOCAL TORONTO DELIVERY AND SHIPPING ACROSS CANADA AND THE US.
TORONTO SAME-DAY/NEXT-DAY DELIVERY
Order before noon for same-day delivery, orders placed after noon will arrive next-day. You will receive a delivery notification from Trexity when your order is out for delivery.
Delivery is free on orders over $150, or $12 flat rate.
Qualifying addresses will see this option at checkout.
Shipping orders will be processed in 1-2 businesses day. You will receive a shipping notification along with a tracking number once your order has been shipped.
Orders will be shipped with FedEx, Purolator or Canada Post. Shipping is free in Canada on orders over $150, or $12 flat rate.
*Addresses with PO boxes will be shipped Canada Post, with a $5 additional charge.
TO THE US
Orders will be shipped with FedEx or Purolator. Flat rate shipping to the US is $20. Any extra duties/taxes are the responsibility of the customer
Once a parcel is picked up by Canada Post, UPS, Purolator or Fedex, it is out of our hands and we are not responsible for delays, missing/lost packages, or shipping damage.
It is the customer's responsibility to ensure that a safe and secure delivery address is provided and that all shipping information is entered accurately. We are unable to refund or replace orders due to incorrect shipping addresses, left, lost, or stolen packages. We will not be held liable for lost packages once proof of delivery has been received, however, please contact us right away and we will do whatever we can to help you locate your package.
If your order arrives in damaged condition, please contact us at firstname.lastname@example.org with your order number and photos of the damage within two days of receiving the order for further assistance.
More questions? Please contact us at email@example.com or 437-991-5195.